Immediately collects feedback from customers
After a successful order or delivery from a restaurant website clients can evaluate separately the quality of the staff and dishes. And you can analyze your team, improve service and set up additional stress tests for new positions.
Your team receives feedback in the Choice app and responds immediately. Reviews reduce the risk of guests "taking out" the negative on social networks. So, you can resolve the issue and turn the client into a fan of your brand.
You can send reminders by email to get even more feedback, analyze all the responses and export them to Excel.
Try Choice’s Reviews for 14 days for free. And you’ll see how convenient and effective it’s for your business.
How it works?
As soon as a customer has left a review, you receive a notification in the app. And you see at which table the review was left or which order it refers to for delivery or takeaway system.
The administrator can quickly respond to a negative review, make compensation, offer a bonus from the restaurant and settle the complaint. It helps to eliminate negative posts on social networks and other sites.
You can see the average rating of dishes and staff in the admin panel as well as the history of all reviews.
Reviews are a great tool to collect your customer base and guest contacts. You can use them for marketing and service improvement.
What does your business receive with Reviews from Choice?
increase the number of reviews. It's convenient and easy for guests to leave them
reduce negative feedback from customers. You can immediately process all reviews
are safe for guests and your staff. Reviews work contactlessly via a QR code
are integrated with all Choice services. You can get feedback on every visit or order of a guest
You may check it out
Leave a request and our managers will call you back. They will answer your questions, show a demo version of the solution for your type of business, and tell you how to take the first steps.